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Welcome to GenerationCharge!

Customer support

If you can’t find an answer to your question in our knowledgeable FAQ’s and need further assistance, please email or use the LiveChat option for quicker assistance.

Our Customer Support office hours are M-F 9A-5P CEST (excluding major holidays). We will answer your ticket in the order in which they have been received. Please allow up to 48 hours for a customer support agent to respond.


Have a question about a product? Need help to place an order? Email our sales team and somebody will get back to you within 24-48 hours. Sales Operation Hours: M-F 7A-4P CEST (excluding major holidays).


Purchase orders


Need to order a large amount? We accept any MOQ. Email our sales team to receive the Quotation.


Most of our products can be purchased at wholesale prices. Please visit the individual product pages or email us for volume and discounted pricing information. Minimum order quantity of 250+ units.

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