Shipping & International Shipping

 

Shipping Rates

 

Our current shipping options are:

Domestic (SWEDEN) = Free Shipping

International Shipping = Varies by location and standards.

Delivery times

Orders shipped with free standard shipping via DHL/USPS to a US shipping address will take an additional 5-10 business days.

 

APO addresses (such as Armed Forces addresses overseas):

  • An additional 21 business days will apply

These dates are based on carrier shipping practices, destination, and the items you order. (Expected delivery dates are only estimates. Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates.)

Orders may be delivered in separate shipments.

We are not responsible for lost or stolen items.

Guaranteed Delivery Dates

Guaranteed delivery dates for items shipped in a timely manner from GenerationCharge are the responsibilities of the carrier. Please note that these dates do not include dates a package is held requiring a signature for delivery; it is the customer’s responsibility to be there or arrange to have an authorized agent sign.

Estimated Delivery Dates

If a product is on “Backorder” or “Pre-order” status, and if an estimated date is available, we will indicate the shipping/back-in-stock date.  We cannot, however, guarantee the date of arrival listed.

 

 

Delivery Notice

Remember that these estimates are for time in transit only, and that they do not apply until the product leaves GenerationCharge’s facilities. As the delivery of your order is beyond GenerationCharge’s control, once your order leaves GenerationCharge’s facilities, GenerationCharge cannot assume liability for late deliveries.

GenerationCharge is not responsible for lost or stolen items.

 

Free ground shipping (5-7 business days) available for shipping addresses within Sweden. 

Orders are processed Monday thru Friday, 8AM – 3PM CEST, excluding major holidays and will ship within 1-3 business days of when the completed order is received and payment is processed. Otherwise, unless noted at the time order is placed or if you receive an email notice that an item in your order has been delayed.

Preorders or items that are marked as “Backorder” will ship at a future date.

Orders can be delayed due to verification or time of order being placed.  Orders may be delivered in separate shipments.

International Orders

Purchases sent to addresses outside of Sweden may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process.

If a shipment is abandoned or you refuse a shipment due to the local taxes or duties not being paid, GenerationCharge will not issue you a refund for your order.

Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates.

Orders may be delivered in separate shipments.

We are not responsible for lost or stolen items.

International Shipping Policy

 

We ship internationally to customers around the world. You are responsible for assuring that the product can be lawfully imported to the destination country.

When ordering from GenerationCharge, the recipient is the importer of record and must comply with all laws and regulations of the destination country. All orders are shipped without insurance. You are responsible for notifying us if you would like this included.

GenerationCharge does not ship product with noticeable physical damage. Packages are shipped standard without insurance, it is the responsibility of the purchaser to notify GenerationCharge if they choose to have the goods fully insured.

If you receive a damaged package, you must notify GenerationCharge immediately in writing. Sending back damaged merchandise voids the shipping insurance and no refund or replacement will be given. Damaged packages must be held at the original location of delivery with original packaging for the carrier to inspect.

 

 

 

 

 

 

 

 

 

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